Senior Digital Business Analyst (MarTech / AEM)
Recrute Action
Contract
On-site
Toronto, Ontario, Canada
$70 - $78 USD hourly
Senior Digital Business Analyst (MarTech / AEM)<\/b>
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Exciting contract opportunity in the insurance industry for a Business Analyst skilled in digital transformation, Agile delivery, and MarTech platforms. This hybrid Toronto -based role offers the chance to work with tools like AEM Cloud, drive optimization initiatives, and shape scalable global solutions.
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What is in it for you:
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• Salaried: $58 -66 per hour.
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• Incorporated Business Rate: $70 -78 per hour.
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• 11 -month contract.
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• Full -time position: 37.50 hours per week.
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• In -office presence required from Tuesday to Thursday.
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• Remote work available on Mondays and Fridays.
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Responsibilities:<\/b>
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• Translate business needs into Epics, Features, and User Stories with clear acceptance criteria using tools like Jira and Confluence.
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• Lead discovery sessions, stakeholder interviews, and workshops to gather and prioritize business, user, and non -functional requirements.
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• Document common capabilities, integrations, and reusable components to ensure global scalability and consistency across platforms.
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• Map current and future state processes, customer journeys, and content governance models using Visio, Lucidchart, or Miro.
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• Partner with cross -functional teams (Product, Engineering, QA, CX, Marketing) to align on delivery expectations throughout the SDLC.
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• Support AEM Cloud configuration efforts (Sites, Assets, Workflows), including metadata models, tagging, and content workflows.
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• Collaborate with Engineering on integration points, data contracts, and payload structures (JSON/XML); review via tools like Postman.
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• Conduct product performance analysis, A/B testing, and experimentation; deliver insights via reports and executive -ready presentations.
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• Support UAT planning, defect triage, and sprint ceremonies (e.g., backlog grooming, prioritization using frameworks like MoSCoW).
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• Develop training and change management materials to support adoption of global digital solutions.
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What you will need to succeed:
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• Preferred experience with Adobe Experience Manager (Sites, Assets, Workflows, and other Marketing Applications) in a cloud -native environment; however, experience with other content or experience management platforms is welcome.
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• Proficiency creating process, user, and data flow visuals (e.g., Visio, Lucidchart, Miro).
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• Comfortable using Postman for basic API testing and Figma for reviewing UX artifacts.
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• Understanding of non -functional requirements such as performance, accessibility, privacy/security, and content governance, and their impact on delivery.
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• In -depth understanding of business analysis principles, methodologies, and technological systems.
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• Good understanding of group functions including product offerings, service models, and organizational structure.
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• Understanding of system design, analysis, and user testing.
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• Comfort operating in Agile environments (Scrum/Kanban); proficiency using Jira and Confluence for backlog management and documentation.
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• Ability to cultivate relationships and influence across diverse teams and organizational levels.
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Why Recruit Action?<\/b>
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Recruit Action (agency permit: AP -2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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# MFCJP00016091
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