Senior Business Analyst

Position Overview    This position is a member of the Business Solutions team, reporting to the Senior Manager. This is an existing vacancy    Duties and Responsibilities    •    Acts as the primary contact/relationship manager for a portfolio of business partners in the development and implementation of strategic directions, new business opportunities, product initiatives, and service developments•    Consults with the business to understand its goals and objectives for a specific initiative or project and advises the business on the functionality, applicability, and usability of alternative solution•    Responsible for owning the solution to satisfy the business needs•    Elicits, analysis, documents and manages business and solution requirements•    Acts as a primary requirements management contact on projects•    Recommends process improvements•    Builds relationships and works collaboratively with stakeholders to identify solutions and resolve variance from product/application specifications•    Reviews testing documentation and participates in triaging defects to ensure business needs and solution requirements are met•    Participates in post implementation reviews and processes (e.g. lessons learned, post-install application verifications, warranty support reviews etc.)•    Provides subject matter expertise on specific application usage or area of knowledge (e.g., setting up customer data on various products)•    Supports other team members in achieving project/ business objectives and providing client services•    Fosters a positive work environment that promotes customer service, quality, innovation and teamwork Qualifications    •    10+ years progressive business analysis/business consulting experience, supporting and leading large/enterprise-wide projects•    Solid problem solving and analytical skills. Ability to multi-task in a multi-faceted role within a high paced environment•    Strong relationship management, communication, negotiation, and interpersonal skills•    Solid understanding of requirements elicitation, analysis, documentation and management•    Experience in large-scale implementations of third-party solutions•    Hands-on experience in business process modelling using UML, BPMN or similar techniques •    Hands-on experience in identifying, documenting, and communicating data requirements•    Knowledge of the project management lifecycle (PMLC) and experience with various applications of the software development lifecycle (Waterfall, Iterative, Agile)•    Expertise in Wealth Management domain and Wealth Management Front Office and Back Office Full Service is a definite advantage•    Preferably has hands on experience with Salesforce or has worked on Salesforce advisor journey, implementation and configuration.•    Working knowledge of SQL is a strong asset•    Familiarity with business assessment tools (e.g. feasibility studies, business cases, cost/benefit analysis, project sizing and costing) is an asset Education    •    University degree/college diploma•    CBAP (Certified Business Analysis Professional)-IIBA is an asset  The expected annualized base salary range for this role is $94,500-$115,500The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, and the consideration of internal equity.Richardson offers a competitive total rewards package in addition to the base pay, which includes a performance-based incentive plan, comprehensive health & dental benefits, a group RRSP matching plan and paid time off. #LI-Hybrid