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Salesforce Business Analyst

Equality Street
Contract
On-site
Toronto, Ontario, Canada

On behalf of our client in the Banking Sector, Equality Street is looking for a <\/span>Business Analyst, Salesforce <\/span><\/b>to support Client’s Marketing Technology team. <\/span><\/span>
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This is a 1 -year contract role, with possible extension. Location: Toronto, ON (hybrid, 4 days per week on -site is required.)<\/span>
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Responsibilities – the role will include, but not limited to the following:<\/span><\/b>
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  • Work and collaborate with various teams (internal and external) working on incoming requests to MarTech<\/span>
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  • Perform requirements stakeholder analysis to identify impacted or influencing groups and stakeholder requirements responsibilities<\/span>
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  • Develop plans and collect estimates for completion of requirements<\/span>
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  • Manage and document risks, assumptions and constraints for requirements, and communicate to stakeholders<\/span>
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  • Facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, and review<\/span>
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  • Prepare and deliver presentations to business partners to facilitate decision making, scope confirmation and acceptance of user stories<\/span>
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  • Prepare user guides and presentations for new and existing system capabilities keeping all documentation up -to -date<\/span>

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    Requirements<\/h3>

    Required Experience:<\/span><\/b>
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    • 3+ years of experience as a BA/BSA<\/span>
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    • Proven ability to gather Business and Systems requirements independently, having strong business analysis and systems analysis skills.<\/span>
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    • Strong knowledge of Requirements methodology (planning, elicitation, documentation)<\/span>
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    • Experience in Requirements analysis and quality documentation: Use Cases, Data Requirements, Business Rules Analysis, Non -Functional Requirements, User Stories, Story Decomposition, and Story Mapping, Wireframes, Acceptance and Evaluation Criteria Definition<\/span>
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    • Excellent collaboration skills and attention to detail. Experience working on large projects.<\/span>
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    • Excellent communication skills required; will be working with business stakeholders and IT stakeholders<\/span>
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    • Bachelor’s Degree in related discipline (minimum)<\/span>
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    • Experience on Salesforce technologies (Sales cloud, Marketing cloud) will be an advantage<\/span>
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    • Strong team player with track record of collaboration and experience working as part of an agile team<\/span>
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    • Strong Written and Oral Communications skills<\/span>
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    • Experience and Knowledge of SQL will be an advantage<\/span>
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