Program Intern - Immigrant Services Program

We are Hiring! 

Job Posting: PROGRAM INTERN - IMMIGRANT SERVICES PROGRAM

Location: 324 W Buffalo St, Ithaca NY

Department: Immigrant Services Program 

Employment Type: Limited Part-Time

Schedule:  20 hours a week

Salary: $20.00 an hour

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of Tompkins/Tioga’s Mission is to support all people in need and advocate for social justice and human dignity. We envision a just and compassionate community rooted in love and the dignity of all people. Our objectives are to address the needs of the community’s most vulnerable people and to challenge conditions causing poverty and despair.

We support all people in need.  All means all.  We help people regardless of their religion, beliefs, race, ethnicity, or gender identity.  

We want our staff to reflect the diversity of the communities we serve.  

We welcome applicants from all backgrounds.

We encourage you to be yourself, because everyone else is already taken!

General Description:

The Immigrant Services Program at Catholic Charities of Tompkins/Tioga provides legal advocacy, direct services, and referrals for refugees and immigrants who reside in Tompkins County. The primary responsibly of this position is to assist Spanish-speaking clients with accessing supportive services provided by the Immigrant Services Program.

Essential Duties and Responsibilities:

• Pre-screens clients to assess their needs and make appropriate referrals to in-house services or community partners.
• Provides direct services, case management, and referrals to immigrant clients who have language and/or cultural barriers so they can access community resources.
• Accompanies Spanish-speaking clients to appointments with DSS, Social Security Administration, the DMV, and medical appointments to bridge language barriers.
• Provides application assistance for clients who have language barriers or low literacy skills.
• Assists older clients with accessing local food pantries and farmer’s markets.
• Other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Qualifications:

Education: High school diploma or equivalent.  

Credentials: Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered, and insured vehicle. Bilingual English/Spanish at a high proficiency level.

Experience: Prior experience working with vulnerable individuals preferred. 

Additional Qualifications:

• Ability to maintain confidentiality client and organization records and files with confidential 
• information
• Good interpersonal/verbal/writing skills; welcoming and professional manner
• Strong attention to detail and excellent organizational skills.
• Adheres to all applicable federal and state laws and regulations including, but not limited to, those 
• governing confidentiality, privacy, program, billing, and documentation standards. All duties must be 
• performed in accordance with CCDR’s corporate compliance and ethics program
• Possess excellent verbal and written communication skills
• Ability to multi-task and prioritize duties
• Willingness to foster agency, department and program wide cooperation and teamwork through use 
• of positive/constrictive communication techniques
• Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
• Ability to analyze and interpret data and to handle problem resolution
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency 
• and insurance carrier
• Continuous use of a reliable, registered, and insured vehicle
• Requires work outside of the office
• Requires occasional night and weekend work
• Demonstrate commitment to Agency Mission Statement
• Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Top Benefits and Perks:

• Competitive salary and 403b retirement plan 
• Generous time off package and work-life balance 
• Comprehensive benefits package 
• Supportive and collaborative environment 
• Opportunities for growth and development 
• Intrinsic reward of truly making a difference in people's lives 

Join us and help make a positive impact in our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet