ABOUT THE ROLE
As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members!
YOUR DAILY IMPACT AT PELOTON
Provide excellent service and solutions to all current and future Members
Stay current with new products, features, and content
Help customers find the right product fit for their needs
Meet or exceed established performance goals
Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support
YOU BRING TO PELOTON
You are approachable, a good listener, and empathetic
You have sales, service, or fitness experience in a customer-centric environment
You have the ability to create immersive customer experiences
Strong verbal and written communication skills
You are ambitious, hardworking and team-oriented
You are flexible with your schedule, including the ability to work evenings, weekends, and holidays.
Passion for health and wellness.
PHYSICAL REQUIREMENTS
This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-CM1
#LI-Onsite