Business Analyst

The Business Analyst is responsible for analyzing the context, needs, or business processes of the client within the scope of moderately complex files—projects that may require integration across one or more business domains. They engage with stakeholders, end-users, and contributors, and are responsible for ensuring overall project compliance with business needs and organizational objectives. They identify, design, and recommend business solutions, and analyze the impact of these solutions on the organization. Within the context of projects, they collaborate on defining business objectives, establish the scope of solutions, and support the Project Manager in making key decisions. They are responsible for ensuring the alignment of solutions with business objectives and operational requirements. They are also responsible for the end-to-end integration of business solutions—from the initial business requirements definition phase through to deployment.

More specifically, the role entails documenting the current state of a business process (using techniques such as SIPOC, context diagrams, Visio, registers, etc.) that is critical to the organization, with the aim of providing clarity regarding the process and formulating recommendations. The primary objective is to identify optimization opportunities to enhance the process.

Key Responsibilities:

• Analyze situations to understand organizational challenges and identify opportunities
  
• Identify, analyze, document, and validate the organization's business needs and requirements
  
• Verify, validate, and manage the traceability of business needs
  
• Identify internal and external prerequisites and dependencies
  
• Analyze the impact on stakeholders
  
• Ensure a cross-functional perspective
  
  

Requirements

Competencies:

• Foster innovation
  
• Manage uncertainty and ambiguity
  
• Master interpersonal relationships
  
• Communicate effectively
  
• Understand Agile values ​​and principles
  
• Demonstrate creative, analytical, and systems thinking
  
• Ability to simplify complex concepts and possess strong synthesis skills
  
  

Required Knowledge and Skills:

• Hold a Bachelor's degree
  
• ESSENTIAL: 5 to 8 years of experience in a Business Analyst role
  
• ESSENTIAL: Experience working within an Agile program
  
• Business Analysis certification (CBAP or PMI-PBA) is an asset
  
• Knowledge of the banking and financial industry is an asset